Salesforce NPSP & Sales, Marketing Cloud
Executive Summary
NIRA Systems specializes in transforming nonprofit organizations through tailored Salesforce NPSP implementations. Our solutions address critical challenges in donor management, data clarity, and operational efficiency, enabling nonprofits to focus on their mission while we handle the technology.
Case Study: Big Brothers Big Sisters of America
Streamlining Operations with Custom NPSP Dashboards
Challenge
Big Brothers Big Sisters needed to streamline their donor management and event operations while maintaining strong relationships with supporters across multiple chapters.
Solution
We implemented a comprehensive Salesforce NPSP solution featuring:
- Custom dashboards for real-time donor insights
- Automatic invoice creation and processing
- Classy integration for seamless event management
- Automated donor communication workflows
- Advanced reporting and analytics
75% Faster
Invoice processing time
200%
Increase in event participation
Case Study: Young People Robotics
Unified Platform for Memberships, Events & Donations
Challenge
Young People Robotics struggled with fragmented systems for managing memberships, donations, and events, leading to inefficient operations and poor donor experience.
Solution
We created an integrated ecosystem combining:
- Salesforce NPSP for comprehensive donor management
- Amazon Connect integration for enhanced call center operations
- PayPal integration for seamless payment processing
- Community Cloud for member engagement
- Unified reporting across all touchpoints
90%
Reduction in data silos
60%
Faster call resolution
300%
Increase in online donations
Case Study: Yoga Alliance
AI-Powered Member Experience with Virtual Integration
Challenge
Yoga Alliance needed to modernize their member experience and adapt to virtual learning environments while maintaining high-quality support and engagement.
Solution
We delivered a cutting-edge solution featuring:
- Einstein Bots for 24/7 intelligent member support
- Zoom integration for seamless virtual sessions
- New Experience Cloud website with enhanced UX
- Integrated feedback collection system
- Online payment processing for virtual sessions
85%
Member satisfaction increase
24/7
AI-powered support availability
Technologies & Integrations
Our comprehensive NPSP solutions leverage cutting-edge technologies and seamless integrations to maximize nonprofit efficiency:
Core Platforms
- • Salesforce NPSP
- • Experience Cloud
- • Marketing Cloud
- • Einstein AI
Key Integrations
- • PayPal & Stripe
- • QuickBooks & Xero
- • Eventbrite & Classy
- • Constant Contact & Mailchimp
Results & Impact
Our Salesforce NPSP implementations have delivered measurable results across all client organizations:
Ready to Transform Your Nonprofit?
Partner with NIRA Systems for impactful, secure, and scalable Salesforce NPSP solutions.